MINUTE BLOG.

Picture shows the actual item which may well have been a dummy, or ‘placebo’ in medical terms.
Blog entered 7 May 2014

Picture shows the actual item which may well have been a dummy, or ‘placebo’ in medical terms.
Blog entered 7 May 2014

Blog entered 6 May 2014

Blog entered Monday 5 May 2014
The Timber Close Park was officially opened on Saturday 22 February 2014, despite winter storm damage to fences around the estate which remain a hazard and an eyesore to this day.
The Park was funded by Sanctuary Housing’s Regional Community Investment Fund in partnership with Cornwall Council and supported by Cornwall Neighbourhoods for Change (CN4C).
Michael Howarth, Sanctuary Housing’s Neighbourhood Communications Officer in the South West, commented “The investment in Timber Close has been a long-term one and everyone here at Sanctuary is thrilled with the results. Children can now play together whilst being safe and not causing disruption to other members of the community”.
Cornwall Council has since confirmed the weekly cost to maintain the Park is solely down to Sanctuary Housing.
Sanctuary Housing has since confirmed “the family properties in Timber Close did participate in a consultation process with regard to the play area and the possible impact on their service charge of its provision. Residents of flats were not involved in this consultation as they are not family properties, do not benefit from the addition of the play area, nor are they required to pay a service charge towards it’s maintenance”, unquote, Helen Harding, Sanctuary Operations Manager – South West.
Since the opening in March 2014 the weekly up-keep and maintenance of the Park has been carried out by the same Sanctuary gardener who visits every Tuesday for 2 hours. More misleadingly put by Helen Harding when she stated “The Estates Team attend weekly for 2 hours every Tuesday”, unquote. The “Team” being somewhat more singular in reality.
The problem with this is myself and the flat residents are contributing towards the weekly cost of the maintainance of the Park within the specified 2 hours. That this additional responsibility was not indicated in June 2013 when the present weekly Service Charge period was introduced and began in July 2013. Nor were the flat residents consulted since July 2013 which Ms Harding has already confirmed.
Sanctuary already frauduently profiteers from the Timber Close residents via the weekly Service Charge and the prospect of a reduction is reduced when additional responsibilities are added and there are more young visitors to the estate. We currently pay in excess of £140.00 for the gardner to visit for 2 hours every Tuesday, or in excess of £560.00 for 8 hours work a month, or in excess of £6,720.00 for less than 100 hours work over 12 months. There are a few other built in costs but these can be off-set by the weeks the gardner has not visited but Sanctuary has still been paid.
The reason I cannot be precise with these figures is because Simon Clark, Managing Director, Sanctuary Housing Services, for and on behalf of Sanctuary CEO David Bennett, has refused to let me know how much the weekly Service Charges are for the 29 family properties in Timber Close and the 7 Sanctuary properties in Gover Road. Information which was freely available to all residents up until a few years ago. That Sanctuary has become less transparent.
Although I have asked a few residents in the family properties to let me know in confidence none has yet done so.
Stephen Gilbert MP and Cornwall Council have been aware of my allegations for a number of years but the fraud and profiteering has continued uninterrupted. Fraud because the ‘Grounds Maintenance Specification’, something else which use to be provided to every resident, indicates when certain tasks should be done but which are usually ignored because the time required would exceed the amount of time available.
Some readers may remember Michael Howarth, Sanctuary Housing’s Neighbourhood Communications Officer in the South West, as the “Slimy Serpent” in “The Medevil History of Castle Sanctuary”. This for Michael’s role in assisting the “Wicked Witch”, namely the then Sanctuary Area Manager Janet Swales, to unlawfully con, deceive and steal from the “Pixies”, the flat residents, with the “Deed of Deception”, a questionnaire in 2009.
This resulted in Cornwall Council being ripped off of in excess of £3,000.00 by it’s housing partner Sanctuary in 2009. Myself being scammed by an unlawful Mediation process by TPAS for Sanctuary in 2010. Harassment to myself by Cornwall Council and Sanctuary in 2011. My arrest and detention by the police in 2012, following a complaint by the ex-TPAS mediator who was earlier sacked by TPAS for alleged fraud. The complaint being against my Website Blogs which then led to an official complaint against 3 Police Officers in 2013, which has still yet to be investigated by the IPCC. Legal proceedings against me in 2013 by Wragge & Co for Sanctuary for full repossession of my home for witholding Rent and Service Charge payments of in excess of £2,000.00. This because part of the sum owed was the result of fraud by Sanctuary and belonged to me. Sanctuary is still considered by most to be above the law.
In closing I return to the blown down fences which were evident when the Park was opened. According to Michael Howarth “Children can now play together whilst being safe and not causing disruption to other members of the community”, unquote. Although I have observed children playing on the fallen fences and debrie the issue is not a Health & Safety one according to Sanctuary’s Helen Harding. That in someway it can only become an Health & Safety issue when a child is hurt or injured by these hazards. A very negligent attitude and not very comforting to parents I am sure.
It really is not good enough when one considers Sanctuary’s corrupt CEO is paid £310,000.00 a year, Sanctuary has a multi million pound turnover, Sanctuary is the largest social housing provider in the country with in excess of 92,000 properties and Sanctuary is a CHARITY.

CORNWALL HOMECHOICE PROPERTY EMPTY FOR 100 DAYS (UPDATE).
Blog entered 2 May 2014
The 1 Bedroom Ground Floor Flat at Timber Close, St Austell, was advertised through Cornwall Homechoice between 18 to 22 January 2014. The property is owned by one of Cornwall Council’s Homechoice housing partners Sanctuary Housing, also my landlord, and the picture shows the flat in question.
Although there are currently over 28,000 applicants registered with Cornwall Homechoice and only a small number of vacancies each week according to the Council, this Homechoice property disappeared off the radar so to speak.
The property had not been declared on the Council’s ‘Recent Lets’ ‘Outcomes for CBL’ website information to assist Homechoice bidders and it has not been re-advertised.
According to Jon Warner, Homechoice Manager West/Central, Cornwall Housing Limited, on 18 March 2014, “we have made a nomination to Sanctuary Housing and they are considering this applicant”, unquote.
According to Helen Harding, Sanctuary Housing Operations Manager – South West, on 8 April; 2014, “With regard to the void property in Timber Close and the length of time it has remained empty ; I can assure you that we have followed the correct procedure in this case”, unquote.
The lost revenue on this property now exceeds £1,000.00 and it is not known if the Council will reimburse Sanctuary, a Charity, or if Sanctuary will simply recoup it’s losses by increasing it’s Rent or Service Charges in July 2014.
In response to my blog of 28 April 2014, I lodged a formal complaint with Cornwall Council yesterday regarding the lack of transparency regarding this property and I await a reply.
Since yesterday the Council’s ‘Recent Lets’ ‘Outcomes for CBL’ website information has been up-dated to include an entry for the property.
(a) The total number of bidders was higher than I thought it would be at 160 bids.
(b) The effective date was earlier than I thought it would be at 04/12/2013.
(c) The ‘Preference / Eligibliities applied’ is indicated Y (Yes) and the property was advertised without any preferences and was open to all bandings. ‘Band D’ is indicated.
I visited the property during the writing of this up-date and it is still empty. Only time will tell if the property was ‘ringfenced’ for certain types despite false statements made by Vinson and Mansell MBE for and on behalf of the Council.
It should also be acknowledged that the Local Government Ombudsman was “Investigating” the Council at the time this property was advertised and ruled “The Council has not unfairly allocated properties in favour of certain applicants or breached its housing allocation policy”, unquote.
The truth is the Ombudsman did not investigate any of the evidence offered to her regarding Homechoice properties being covertly allocated to certain types of applicants. That genuine Homechoice bidders were deceived, some advertised properties were coverty furnished/part furnished and that disabled applicants were also discriminated against as specially adapted properties were awarded to these certain types of applicants, namely the homeless and alcoholics, without a medical need of the adaption.
The above charade was a wilfull conspiracy by the LGO, Sanctuary Housing and Cornwall Council to protect the Council and Sanctuary. Cornwall Council because it was it’s agenda and it’s responsibility to re-house these certain types and Sanctuary because it agreed to the Council’s covert nominations which meant both wilfully broke the law, both wilfully abused Homechoice and both wilfully decieved Homechoice applicants and bidders.
As for the LGO even the Government and politicians know it is a perverse institution but one which makes dirty Councils look clean. So much so that I am reminded of the following quotation : that the Local Government Ombudsman “Operate the most perverse and publicly criticised system of administrative justice in the world”, unquote.
A corrupt Ombudsman who made her ‘Final Decision’ in favour of Cornwall Council before I had even read the Council’s reply to my complaint. An Ombudsman I accused of cultivating corruption rather than ending it in the public interest.
I will provide a further up-date once Cornwall Council responds to my formal complaint.


Blog entered 28 April 2014
The 1 Bedroom Ground Floor Flat at Timber Close, St Austell, was advertised through Cornwall Homechoice between 18 to 22 January 2014. As with most properties within walking distance of town the bidding would have been high based on previous records.
The property belongs to one of Cornwall Council’s Homechoice housing partners Sanctuary Housing, also my landlord, and the picture shows the flat in question.
Although there are currently over 28,000 applicants registered with Cornwall Homechoice and only a small number of vacancies each week according to the Council, this Homechoice property has now remained empty for 100 days.
The property has not been declared on the Council’s ‘Recent Lets’ ‘Outcomes for CBL’ website information to assist Homechoice bidders and it has not been re-advertised.
According to Jon Warner, Homechoice Manager West/Central, Cornwall Housing Limited, on 18 March 2014, “we have made a nomination to Sanctuary Housing and they are considering this applicant”, unquote.
According to Helen Harding, Sanctuary Housing Operations Manager – South West, on 8 April; 2014, “With regard to the void property in Timber Close and the length of time it has remained empty ; I can assure you that we have followed the correct procedure in this case”, unquote.
The lost revenue on this property now exceeds £1,000.00 and it is not known if the Council will reimburse Sanctuary, a Charity, or if Sanctuary will simply recoup it’s losses by increasing it’s Rent or Service Charges in July 2014.
So why has this property remained empty for 100 days ?
Because this Homehoice property, like previously advertised Homechoice properties at Timber Close, was ‘ringfenced’ for certain types despite what the Council has knowingly and falsely claimed to the contrary.
That Cornwall Council has been wilfully abusing it’s procedures and deceiving Homechoice bidders, including disabled ones, for a number of years. That it’s Homechoice housing partner Sanctuary Housing wilfully colluded with the Council’s unlawful agenda in agreeing Council nominations regardless.
What made the above property different from all the other ‘ringfenced’ properties at Timber Close was that Cornwall Council was being investigated by the Local Government Ombudsman at the time. I use the term “investigated” loosely since the LGO later ruled in the Council’s favour without actually investigating any evidence of ‘ringfencing’ and deception upon Homechoice applicants/bidders.
For those of you who still believe the Local Government Ombudsman protects the public interest I can assure you it most certainly does not. Even Parliament accepts the LGO needs radical change and I am reminded of the following quotation : that the LGO “Operate the most perverse and publicly criticised system of administrative justice in the world”, unquote.
What do I personally think of the Local Government Ombudsman ? I think prostitution is a more honourable profession.
Cornwall Homechoice is broken and abused and Cornwall Council cannot be trusted with it anymore. Sanctuary Housing, and possibly other Homechoice housing partners, are colluding with the Council rather than collaborating with it.
I recall a telephone conversation I once had with Simon Clark, Managing Director, Sanctuary Housing Services, and detected his frustration with the demands made upon their properties by Cornwall Council. Demands which meant their properties would be used (ringfenced) to accommodate certain types of applicants which the Council had a legal responsibility to accommodate.
The net result being the creation of a covert and unlawful toxic waste dump.

Top left picture taken on 15th September 2009 shows a Sanctuary gardner cutting some foliage off an un-permitted garden responsible for months of anti-social behaviour during that year. What the gardner failed to do was remove the foliage and branches growing up through the rotary drier lines.
Top right picture taken on 22nd September 2009 shows the Area Manager Janet Swales and a Service Delivery Officer investigating the un-permitted garden as part of my stage 2 complaint. The cut foliage on the flag stones top right were left from 15th September 2009. Although Swales observed the same foliage and branches growing up through the rotary drier lines Swales chose not to have the foliage and branches removed until a number of weeks later. This because the tenants had to first be conned and robbed via the ‘Deed of Deception’ questionarre which Swales and Michael Howarth introduced. My stage 2 complaint was eventually closed by Sanctuary Director Simon Clark some 800 days later unresolved and against my wishes because the TPAS Mediation Scam to protect Sanctuary failed in 2010.
Bottom left picture shows the wooden shed. Note the hedge at the rear of the shed and trunking going up the wall. .
Bottom right picture shows the lumps of cement on the roof above my front door which have fallen off the sides of the main roof tiles above to leave exposed gaps. I reported this to Sanctuary over a year and a half ago and a contractor did visit late last year. Nothing has since happened.
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A Special May Day 2013 Update to previous Trophy Award Blogs.
The recent shrub bed issue remains unresolved and the shrub bed still looks like a landfill site. The only visual change is the piece of drying frame now has a lampshade. The shrub bed continues not to be maintained in accordance with Sanctuary’s Ground Maintenance Specification and Sanctuary therefore continues to steal money from the tenants and it’s housing partner Cornwall Council by way of the weekly Service Charge.
(The top left picture shows the very same shrub bed in 2009 and the cause of months of anti-social behaviour. From the time Sanctuary knew via complaints to the time it was levelled some 200 days had passed).
With regard to tenants and Cornwall Council being robbed of £3,000,00 in 2009 by Sanctuary’s criminality, which has continued, Cornwall Council has shown no interest in investigating it’s housing partner.
With regard to me banking the weekly Service Charge and Rent this continues and the account presently contains approximately £340.00. I am willing and able to pay the amounts held back as soon as Sanctuary upholds my rights and complies to conditions outlined in my weekly emails to Sanctuary’s Directors Clark and Crawley and CEO David Bennett.
The Doorbell issue remains unresolved as there are still a number of flats without doorbells. Directors Clark and Crawley and CEO Bennett have been kept aware of the issue every week since 5th November 2012. Sanctuary’s view, conveyed by Directors Clark and Keeley, is that Sanctuary is not responsible for providing doorbells. This is groundless and somewhat tight-assed from a Charity with a multi-million pound turnover. The properties had doorbells when the tenants moved in and Sanctuary is responsible for the contractor who removed the doorbells and failed to return them.
My offer to buy replacement doorbells if Sanctuary will agree to install them remains open and unanswered. I have reminded Sanctuary that quite a few of the tenants are vulnerable and that it would be grossly negligent of Sanctuary to encourage tenants to attempt to wire up replacement doorbell themselves.
The Wooden Shed issue remains ongoing and Sanctuary has recently stated it will not be applying for retrospective planning permission to enable tenants to democratically decide if this hazard and eyesore should remain. Although it’s housing partner Cornwall Council did not insist retrospective planning permission should be obtained, the combustible shed still remains without a safe and appropriate Fire Risk Assessment Report in the public interest.
The Official Report, conducted by a Fire Officer for Cornwall Council, was undertaken some 6 months after the shed was first reported. The assessment took less than 3 minutes to conduct and the Fire Officer failed to declare a combustible hedge backed onto the shed and trunking with cables ran up the wall near to the hedge. Although the Local Government Ombudsman, Cornwall Council and it’s housing partner Sanctuary are aware the Report is flawed and unsafe the Report remains, but not in the public interest.
The falling concrete/cement mix falling off the ends of the main roof tiles remains unresolved. I reported this to Sanctuary over a year and a half ago and did the blog last year in response to Sanctuary’s failure to do anything about it. A Contractor approached me late last year regarding moss growing on the roof and I was truly amazed Sanctuary had atleast grasped the problem related to the roof, but had nothing to do with moss.
This problem is happening to some if not all of the 1st floor flats. The contractor said he would return last year and I am still waiting. The gaps beneath the main roof tiles are still exposed to the elements.
The crack in the wall which alarmed the kitchen fitters on 14th February 2013 remains unresolved. The deep crack, running from ceiling to floor, was discovered when the fitters were preparing the kitchen next door for a replacement kitchen. So concerned was the foreman that it was suggested Sanctuary should be contacted for advice. Within hours it was covered-up and Sanctuary now considers the matter ‘confidential’ and will not disclose who was qualified enough on site to ‘assure’ Sanctuary the crack was safe. Also suggested that day by one of the workman was that Sanctuary ‘wouldn’t want to spend money’ which I still find very revealing and possibly the answer to everything.
With regard to the ‘Director of Sanctuary’ who stated I was “dangerous” in a complaint to Devon & Cornwall Police last year I still do not know who the ‘Director of Sanctuary’ is despite investigation by Sanctuary. I have withdrawn from Sanctuary’s Complaints procedure due to a dishonest attempt to fragment a statement to protect the ‘Director’ and because Directors of Sanctuary would themselves have had an opportunity to protect themselves in the proceeding stages if one of them made the false and malicious statement.
With regard to the excessive noise made by contractors this remains unresolved. Sanctuary refused to pay compensation on the grounds the work was “essential”. Because the tenants were offered a choice in having this work done the work was therefore not in fact “essential”. I have reminded Sanctuary I had a lawful right to live in my home in peace and that Sanctuary had a duty of care not to subject me to excessive and prolonged noise nuisance if it could have been avoided. Had the workmen not used excessively loud and powerful tools the level of noise nuisance would have been reduced and the problem would have been avoided.
The IPCC is still investigating three Devon & Cornwall Police Officers over my wrongful arrest and I still hope to see Oonah Lacey in Court for her key roll in the TPAS Mediation Scam of 2010 to protect the criminality of TPAS Accredited Sanctuary Housing in 2009 and beyond.

The Rogue in question this time is Richard Keeley, Regional Director of Sanctuary Shaftesbury, a subsidiary of Sanctuary Housing, who joined Sanctuary Shaftesbury in 2009.
Richard reports to Simon Clark, Sanctuary Group’s Director of Customer Services. A pair who both like to bully, blackmail and invoke complainant policies when they don’t get their own corrupt way.
I first had contact with Richard when Janet Swales, Area Manager of Sanctuary Shaftesbury, blocked the progess of my complaint at Stage 2 in August 2009, and referred the matter to her Regional Director Richard Keeley. A dialogue via email and letters began and Richard soon resorted to blackmailing me into either accepting Mediation or remain at Stage 2 of the complaints procedure indefinately.
With little choice but to accept the idea of Mediation I then began a dialogue with TPAS. Richard had recommended TPAS and had offered to finance Mediation by them. Doubt to cover the cost was expressed by Richard if I decided not to use TPAS. Within a very short time of my contact beginning with TPAS I began a written dialogue with the TPAS Mediator.
On 25th October 2010 I met the TPAS Mediator in Cornwall for an arranged one to one meeting but walked into a trap set by the TPAS Mediator, a friend of Richard’s, and Sanctuary Housing. Despite my written complaint within 24 hours of that meeting a Report later followed and Richard invoked a complainant policy against me for 6 months rather than investigate my complaint. (This Mediation Scam is recorded elsewhere on my site for further reading).
Richard was wrong to blackmail me into Mediation and was wrong to let the TPAS Mediator bury serious issues he promised me, in writing, would be discussed and resolved in Mediation but were not. Richard was wrong not to investigate my complaint that the meeting of 25th October 2010 was flawed and unsafe. Richard was wrong to then introduce a complainant policy against me so as to avoid answering questions for 6 months only to then threaten me with another complainant policy mid 2011 for a further 6 months.
Almost a year after that ‘Scam’ on 25th October 2010, Simon Clark, Sanctuary Group’s Director of Customer Services, confirmed, in writing, I had never agreed to enter into Mediation and that what happened was a ‘genuine misunderstanding’. Mr Clark has since failed to explain why this misunderstanding was not investigated a year ago and in response to my complaint.
A misunderstanding which neither TPAS or Sanctuary Housing’s highly paid professionals had themselves realised even when the facts were presented to them. A misunderstanding which Michelle Reid, CEO of TPAS, investigated in early 2011and found nothing wrong or inappropriate. An investigation by Michelle Reid which only came about after she had first lied and cheated, in writing, to protect the TPAS Mediator and TPAS Accredited Sanctuary Housing.
To date I have remained at Stage 2 of the complaints procedure since August 2009. On 1st December 2011 Simon Clark closed the original 2009 Complaint unresolved, and against me wishes, because I would not give way to him blackmailing me into returning and proceeding with the original complaint then 800 + days old. This because it was now the least damaging option for Sanctuary Housing.
In July 2011 the TPAS Mediator was sacked or resigned.
No one from TPAS has spoken to me since the early part of 2011, and Sanctuary Housing is still quite content not to right any wrongs and has since attempted to harass me out of my home. Richard is still hiding behind complainant policies to avoid questions and scrutiny.
For further reading please read ‘The Medevil History of Castle Sanctuary’ in which Richard Keeley plays ‘Dick The Head’ head sorcerer in all things doggie doo and bullshit.

