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This Cornwall Homechoice Property Ref : 15056 was advertised between 17 to 21 May 2014, and stated the picture was a “Front view” of a “3 Bed House In St Austell”.
In reality it shows a Block of Flats owned by Guinness Hermitage at Barkers Green in St Austell.
The same “3 Bed House in St Austell” was re-advertised between 14 to 18 June 2014, as Cornwall Homechoice Property Ref : 15404, and again showed the same “Front view” of the Block of Flats owned by Guinness Hermitage.
Guinness Hermitage is another one of Cornwall Council’s housing partners, like Sanctuary Housing, who can wilfully mislead Homechoice applicants with Council approval. This because the original advertisement was reported to both Cornwall Council and Guinness Hermitage as being “misleading”.
The only differences between the 2 advertisements is Ref : 15056 only mentioned “Suitable for persons with a disability”.
Ref : 15404 stated “Full wheelchair standard, through floor vertical lift, Wet floor shower (wet room), Wheel chair access inside, Wheelchair access outside. “Preference given to wheelchair users needing adaptions” and “Through floor lift”. Also “Energy Rating : B ( 81 – 91 )”.
So why can’t this property be a different “3 Bed House In St Austell” owned by Guinness Hermitage ?
Firstly the use of the same wilfully misleading picture and secondly because the Council’s “Recent Lets” information on it’s website shows no outcome for property Ref : 15056.
So if Property Ref : 15056 was withdrawn – why was it withdrawn ?
Most probably because it wilfully downplayed any “Preference” to someone with a disability to make the property more attractive and winnable for a couple with 1 or 2 children, without blatantly discriminating against the disabled.
Discrimination is nothing new to Cornwall Council and on issues relating to it not knowing Homechoice Properties had Special Adaptions for the disabled, or that it was not responsible for the continued use of Misleading Homechoice Advertisement Pictures and descriptions, or that it was not responsible for it’s ‘Website (CBL) Recent Lets information being incomplete and not fit for purpose in helping Homechoice applicants make the right decisions, the Council’s only response over the years has been to continue blaming it’s Housing Partners.
The truth is the latter has more to do with Cornwall Council’s wilfull blindness to meet it’s responsibilities unlawfully, and with the help of it’s Housing Partners in crime.
Pictured is Cornwall Council’s CEO Andrew Kerr.
Blog entered 17 June 2014
Logged into my Cornwall Homechoice Account on Saturday 14 June 2014 and I was told there were 19 (CBL) properties I was elegible to bid on. Clicked on the link to view them and was passed to a blank page. Tried again a number of times over the weekend but still no properties.
Sent the Council a series of numbered Tweets over the weekend to find out why and after first checking the Council’s Website for any announcements.
Lodged a formal complaint on the Council’s Website Monday morning and Tweeted the Council to ensure I receive a Ref No. as soon as possible. The Council did respond to my Tweets but did not answer why there was no Homechoice properties and also failed to give me a complaint Ref No.. (+)
Sent Tweets to @andychariots, the Council’s CEO Andrew Kerr, @stephen_gilbert, our MP, @LGOmbudsman, the Local Government Ombudsman, over the day but received no reply or explanation. Tweeted a request to all Cornwall Councillors in the evening but again received not a single reply. Shame on you all.
One would think a service provided for the public would be accountable and would be transparent. That the likes of CEO Andrew Kerr and Stephen Gilbert MP would be accountable to a local resident, tax payer and constituent. That Homechoice applicants should be entitled to expect an explanation or a public announcement.
(+) (The 1st Stage of the Complaints procedure gives the Council 10 days to respond. The Council is wilfully delaying a complaint Ref No. to unfairly extend the amount of time it has to stop it becoming an official complaint. When I lodged the Complaint I received an acknowledgement from the Council which is when I will date the Complaint from. Internal delays should not become an added insult to injury so to speak).
Footnote : If any reader of this would like to key in ‘Cornwall Homechoice’ click on the Link ‘Property Search’ and click on the Link ‘Social Housing’ and let me know what you found I would be extremely grateful. This must be done before the end of Wednesday 18 June 2014, thanks.
Blog entered 12 June 2014.
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